Shipping Policy
Thank you for shopping with Audio Perfectionist. This Shipping Policy outlines the details of our shipping process to provide you with a clear understanding of what to expect when ordering products from us.
1. Shipping Destinations:
We currently offer shipping across West and East Malaysia only.
2. Processing Time:
Orders are typically processed within 7 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer. You will receive an email confirmation once your order has been processed and shipped.
3. Shipping Methods and Timeframes:
We ship our products through GDex. Shipping timeframes are estimated and may vary depending on factors such as your location, shipping method chosen, and unforeseen circumstances (e.g., weather, customs delays).
4. Shipping Costs:
Shipping costs are calculated based on your location, selected shipping method, and the total weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
5. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the status of your order and track its progress.
6. Address Accuracy:
It is important to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete addresses provided by customers.
7. Delivery Issues:
In the rare event that your order is lost, damaged, or delayed during transit, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and assist you in any way we can.
8. Order Changes and Cancellations:
If you need to make changes to your order or cancel it after it has been placed, please reach out to us and we will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipping.
10. Returns and Refund:
For information about our returns and exchanges policy, please refer to our dedicated Returns and Refund Policy page.
By placing an order with Audio Perfectionist, you acknowledge that you have read and agree to the terms outlined in this Shipping Policy.
If you have any questions or require further assistance, please don’t hesitate to contact us.
1. Shipping Destinations:
We currently offer shipping across West and East Malaysia only.
2. Processing Time:
Orders are typically processed within 7 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer. You will receive an email confirmation once your order has been processed and shipped.
3. Shipping Methods and Timeframes:
We ship our products through GDex. Shipping timeframes are estimated and may vary depending on factors such as your location, shipping method chosen, and unforeseen circumstances (e.g., weather, customs delays).
4. Shipping Costs:
Shipping costs are calculated based on your location, selected shipping method, and the total weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
5. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the status of your order and track its progress.
6. Address Accuracy:
It is important to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete addresses provided by customers.
7. Delivery Issues:
In the rare event that your order is lost, damaged, or delayed during transit, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and assist you in any way we can.
8. Order Changes and Cancellations:
If you need to make changes to your order or cancel it after it has been placed, please reach out to us and we will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipping.
10. Returns and Refund:
For information about our returns and exchanges policy, please refer to our dedicated Returns and Refund Policy page.
By placing an order with Audio Perfectionist, you acknowledge that you have read and agree to the terms outlined in this Shipping Policy.
If you have any questions or require further assistance, please don’t hesitate to contact us.